User Data Deletion Policy

At DotLink, we respect your privacy and are committed to protecting your personal data. If you wish to delete your data from our system, please follow the steps outlined below.

How to Request Data Deletion

If you would like to delete your personal data associated with your DotLink account, you can submit a request through one of the following methods:

1. Contact Support

• Email us at [support@solutory.com] with the subject “User Data Deletion Request.”
• Include your registered phone number or email address for verification.
• Our team will process your request within 7 business days and confirm once your data has been deleted.

2. In-App Request (if applicable)

• Navigate to Settings > Privacy > Delete My Data in the DotLink app.
• Follow the on-screen instructions to submit your request.

What Happens After Data Deletion?

• Your personal information, including messages, contacts, and associated metadata, will be permanently removed from our system.
• Any active services linked to your account will be discontinued.
• Data deletion is irreversible, and you will need to re-register if you wish to use DotLink again.

Exceptions

Some data may be retained for legal, regulatory, or security purposes, as required by law or Meta’s policies.

For further assistance, please contact us at [support@solutory.com].

Last Updated: Feb, 2025